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Return & Refund Policy

Please Read Our Return And Refund Policy Carefully:

RETURN:
We have 30 day return policy. If you found any problem or issues in product please contact us mail: support@shoussy.com. If 30 days gone since your package is delivered, unfortunately, we can not accept your return and we can not provide any refund or exchange. When your return your product, products must be unused, excellent conditions and original package. Otherwise your return not accept and No provide refund or exchange.

WHICH CIRCUMSTANCES WE OFFER RETURND & REFUND:

  • WRONG PRODUCT

If you discover your order is flawed please contact us mail: support@shoussy.com With photos of the wrong product we will providing a return shipping label. Once it is tracking we will ship a replacement a product immediately.

How can customers return your products?

  • By mail

What is the restocking fee?

  • 25% restocking fee

How Will Customers Get the Return label?

For defective products: Customer responsibility
For customer remorse: Customer responsibility

The product conditions that we allow for returns:

  • New

If you find your product defective please contact us by mail: 
support@shoussy.com With photos of the defective product.

Return Address: 2093 Philadelphia Pike #4656, Claymont, Delaware 19703, United States.

    If you find your product defected please contact us mail: 
    support@shoussy.com With photos of the defect product [ no send to return the defect product ] we will send immediately a new product.

    • EXCHANGE

    We only exchange product if they are defected or damage. If you need to exchange your product for same product please contact us mail: support@shoussy.com. We will process the free exchange,

    • CHANGE OF MIND

    Change of mind in not acceptable. No any return and refund will process Please Note: Color, Size, Texture.

    • CANCEL THE ORDER

    We usually ship immediately the orders,

    Therefore if you'd wish to cancel your order please contact us immediately will send a involve participation by the processing department but we will not guarantee how ever you will always return the order once you received the product.

    ** All refunds are becoming to be issued after receiving the returned product and inspected it is going to take up to 4 days to reflect in to your checking account we actually try hard to form our customers satisfied.

    For more information please visit us at:

    Phone number: +1 312-488-1242

    Email: support@shoussy.com

    Physical address: 2093 Philadelphia Pike #4656, Claymont, Delaware 19703, United States.

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